መግለጺ ብሕትውና

Who is responsible

123-NL B.V. (123 Oppas), Hurksestraat 60, 5652 AL Eindhoven, the Netherlands, KvK 88560686, is responsible for processing your personal data. Questions or requests: info@123-oppas.nl.

What data we process

• Account: e-mail address, password (encrypted), role (parent or babysitter), language.
• Profile (visible to others): first name, first letter of your surname, city, an approximate location (rounded, never your address), photo, description, rate, languages, availability, experience, age (based on year of birth) and, for parents, the ages of the children.
• Private (only for you): postcode, surname, phone number.
• Messages, favourites, reviews, reports and blocks that you send or create on 123 Oppas.
• Verification: photo of your ID, selfie and VOG. These documents are only viewed by our team and deleted right after the check. We keep only the outcome and, for a VOG, the issue date.
• Payments: amount, date and status of your pass. Payment details are processed by Mollie; we never see bank or card numbers.
• Usage: when you were last active (to hide inactive profiles and show reply speed).

Purposes and legal basis

We use your data to provide the service (performance of the contract): showing your profile, search, messages, the pass and the guarantee. For the safety of children and users (legitimate interest) we handle reports, check documents and may block misuse. Keeping payment records is a legal obligation. You turn e-mails about new messages on or off yourself in the settings.

Who we share data with

We never sell your data. We work with processors that handle data only on our behalf: Supabase (database and storage, servers in the EU), Netlify (website), Mollie (payments) and Resend (e-mail). Maps are shown with OpenStreetMap and postcodes are looked up via PDOK (Dutch government); your IP address is sent to those parties in the process.

How long we keep data

As long as your account exists. If you delete your account, we delete your profile, messages, photos and reviews immediately. Payment records are kept for 7 years because of the tax retention obligation. Verification documents are deleted right after the check.

Your rights

You have the right to access, rectification, erasure, restriction, portability and objection. You can do much of this yourself in the app; for the rest, e-mail info@123-oppas.nl. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Security and cookies

Connections are encrypted, access to data is restricted per user and verification documents are kept in protected storage. We do not use advertising or tracking cookies; only the browser storage needed to keep you logged in and remember your language.